As time ticks on, doors to restaurants are opening for indoor and outdoor dining state by state. We know that as a restaurant owner or manager, you have been spending countless hours cleaning, sanitizing and preparing to open. But have you been reaching diners who are hungrily searching the internet for what to eat? Consider...
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Satisfying Comfort Food Cravings
While people continue to navigate their new normal, one constant has emerged in dining: Guests are craving comfort food now more than ever. Diners report having a hunger for comfort foods 25% more than before, and 40% of them are motivated to order because of that craving. Thinking of how you can seize on this...
MAKING THE MOST OF YOUR OUTDOOR DINING SPACE
According to Dataessential research, 47% of diners are willing to dine-in at a restaurant with outdoor or patio seating. So if you’re considering maximizing your restaurant’s capacity by expanding outdoors, now may be a good time to think about the logistics of your setup, safety measures and curb appeal. START WITH THE BASICS By expanding...
SIGNS OF THE TIMES? How to Help Diners Feel Safe with Signage
Despite all the challenges associated with reopening your restaurant’s dining room, there’s a reason to make the effort: people miss dining out. According to a QSR Magazine survey, 70% of respondents say that dining out would help them feel normal again. We’ve covered ways to bring customers back to the dining room, but another crucial...
EVOLVING YOUR MENU TO BE CONTACT-FREE
As restaurants continue to open their dining rooms, one staple of the sit-down experience may never look the same—the menu. Traditionally a high-touch surface for guests, menus of the handheld variety are being rethought to reduce the spread of germs and contact points at the table. Consider these ways to evolve your menu to make...
GETTING YOUR GUESTS TO DINE IN WITH CONFIDENCE
Moving forward, the dine-in experience will look very different for your team and your guests. So anticipating everyone’s concerns, needs and demands now will help your restaurant return to profitability sooner. If you’re ready to reopen, we’re ready to help you navigate the new normal with checklists and strategies that will prepare your operations for...
THE DIGITAL DINING STARTER GUIDE
Just because customers aren’t dining in, doesn’t mean they have to miss out on the dinners, happy hours and birthday parties of your restaurant. With the right menu and tech in-place, WiFi can be the new long table for sharing virtual dinner parties, cocktail classes and creative party-in-place experiences. From your kitchen to their dining...
7 WAYS TO KEEP CUSTOMERS COMING BACK FOR CURBSIDE PICKUP
While nothing can replace the in-restaurant experience, establishing an efficient and memorable curbside pickup program can keep customers coming back for more. With the right approach, restaurants can build trust and even help customers have a little fun, too. So show your customers you’re thinking about their needs in entertaining, helpful and useful ways with...
CAN YOUR RESTAURANT SCORE 11/11 OF THESE TO-GO PACKAGING BEST PRACTICES?
As restaurants adapt to serving through the COVID-19 pandemic, the in-restaurant experience has been rapidly replaced with pickup, drive thru and delivery. So how customers experience what comes in the bag is more important than ever. We’re talking to-go packaging best practices. From transparency to personal touches, here are eleven criteria to consider for modifying,...
COVID-19 SOCIAL MEDIA GUIDE FOR THE RESTAURANT INDUSTRY
We know now that the restaurant industry we knew at the beginning of 2020 will look very different post-COVID-19. Changes to how restaurants can operate are being made almost daily, dramatically affecting every single member of the restaurant industry in ways no one could have ever imagined. Many restaurants have shifted from full dining room...