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Is 100% Capacity Right for Your Restaurant?

As states begin to loosen COVID-19 restrictions, some restaurants are cautiously considering the same move. In Florida, which allowed restaurants to return to total capacity in September 2020, several chain owners reported a bump in sales. However, according to OpenTable, statewide restaurant reservations remain 20% lower than last year. So while local restrictions ease, the...


How to Plus Up Your Restaurant’s Online Presence

Having a robust online presence has been crucial for restaurants. Still, this past year we’ve seen people spend even more time online and make it routine to turn to the Internet to search for and order from restaurants. The following tips are always best practices to keep in mind, but they may be more important...


Four Restaurants Trends Here to Stay

It’s hard to believe that it’s almost been a full year since the beginning of the pandemic. Restaurants, of course, were one of the industries that had to make major adjustments to survive this uncertain time. While COVID-19 was the catalyst for those changes, many new behaviors or customer expectations appear here to stay. We’ll...


A Winning Super Bowl Strategy

The Super Bowl is here again, and even in a year quite different than others, it’s still sure to be a major event, with fans at home looking forward to an exciting game, memorable ads and, of course, delicious food. Restaurants are no strangers to getting in on the fun of game day, from offering...


Restaurant Trends to Watch for in The New Year.

If we’ve learned anything this year, it’s that it’s impossible to predict what the future holds. Even so, we’re all still trying to plan for the year ahead, and restaurants are no exception. While no one knows exactly how soon things will get back to “normal,” or what that “normal” will look like, you may...


Why Investing in Loyalty is Worth the Rewards

With COVID-19 throwing the restaurant industry into disarray this year, a reliable customer base is paramount to success. Enter loyalty programs. They’ve become more important than ever to help stabilize business and encourage guests to keep coming back. Let’s take a look at why loyalty programs have become a focus at this time, how restaurants...


Drive-Thru & the Road to Recovery

Seven months into the COVID-19 pandemic, social distancing and safety precautions are still top-of-mind for many restaurant guests. As a result, drive-thrus have proven to be a big advantage for those brands and restaurants that offer them. While installing a drive-thru might not be feasible for your restaurant, there are still lessons to learn from...


How COVID-19 Has Changed What Restaurant Guests Want

With the moving-target nature of a pandemic, we’ve all probably adjusted our behaviors or expectations once, twice, or twenty times over the past six months and restaurant guests are no exception. As you’re balancing how to best manage changes on your end, your customer is figuring out what they’re comfortable with and what they are...


4 Lessons From The Pizza Delivery Model Your Restaurant Kneads to Know

Even though earnings for many restaurants are falling by double-digit percentages right now, pizza delivery earnings are expected to be flat or even up. Why? Because they’re uniquely positioned to meet off-premise demand. But you don’t have to be in the pizza business to stay competitive during the pandemic. Instead, implement these four best practices...

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